IKBFU's Vestnik

2020 Issue №4

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On some aspects of psychological assistance on Instagram

Pages
103-114

Abstract

The research is devoted to identifying the specifics of professional and non-professional psychological assistance provided in Instagram. The authors carried out content analysis of the accounts of 50 bloggers, 25 of whom are professional psychologists and 25 parapsychologists working on the Instagram every day. Each blogger has from 19,000 to 2,500,000 subscribers. The study identified and qualitatively analyzed certain types of psychological assistance: psychological information, individual consultations and online group train­ings, feedback is provided in the accounts of both groups. The Mann-Whitney U-test was used to assess differences in the indicators of these groups. The quality and scale of psychological care provided by professional psychologists and parapsychologists differed significantly. The research considered strengths and weaknesses of the implemented psychological assistance. It is noted that when organizing psychological assistance in Instagram, the follow­ing methods of psychotherapy and psychological counseling are most widely used: cognitive behavioral psychotherapy, body-oriented therapy, Gestalt ther­apy, NLP, family system therapy, art therapy, some psychologists practice certain hypnosis techniques, a third of psychologists include an esoteric framework in their work. Instagram users are more interested in the work of professional psychologists than parapsy­chologists. The results confirm the huge demand for psychological knowledge and confirm the urgency of the cor­rect and corrective psychological support in the Internet.