Information technology in enhancing the effectiveness of municipal authorities
Modern education requires different approaches to improving the efficiency of services for citizens in the public information centers. The article focuses on the methodology for a queue processing and, in particular, on automatic query distribution. The authors developed a system of management quality assurance.
1. Бородавкина Н. Ю. Разработка рациональных управленческих решений ...
Queuing Russia: The Formation of New Social Practices in the Russian Cities of 1914-1918
The First World War was the time of major social shifts in the life of Russian society, the formation of new social practices that allowed the urban population to adapt to the extreme conditions of the Great War. Queue (the «tail») was one of them, gradually transforming from one of the many social practices into the «focal point» of culture.
1. № 141. Статья «К уничтожению хвостов» об очередях в г. Сызрани ...