Developing and testing a balanced scorecard for a trading company
This article presents a case of developing a balanced performance scorecard for a Kaliningrad trading company. A general solution includes five stages: analysing economic performance, studying dependencies between performance indicators, building strategic map charts, identifying goals and planning relevant measures, and assessing the efficiency of such measures.
1. Каплан Р. С., Нортон Д. П. Сбалансированная система показателей....
