Development of the automatic system based on the three-factor communication model for the extraction and classification of the comments in social media
The paper aims at examining the main communication strategies used by those involved into risk communication on the governmental regulations on the management of the adverse aftermaths of the crises (on the case of COVID-19 pandemics). In order to extract and classify the set of comments, a three-factor model was developed to classify the texts and comments through S. Hall’s ...