The mandatory classification of hotels and other types of accommodation as a business process: the case of the Kaliningrad region
This article deals with the mechanism of mandatory classification of hotels and other accommodation units on the territory of the Kaliningrad region. This requirement is considered as a business process. The article provides a detailed analysis of the input and output of the business process and its six main stages. The authors address the key problems faced by Kaliningrad hoteliers when undergoing the classification procedures. The causes of ...